MAIRIE DE PARIS: Enhanced civic engagement with EventSoft®.

Since 2016, the Mairie de Paris has been using EventSoft® to meet the challenge of managing its many volunteers, their availability and communication during major events.

Before adopting EventSoft®, volunteer coordination was complex and time-consuming, hampering the organization’s efficiency and civic involvement.

Challenges

• Manage a large number of volunteers: monitor registrations, skills, availability and preferences of each volunteer.
• Effective communication: keeping volunteers informed about events, missions, schedules and last-minute changes.
• Optimal planning: assign volunteers to missions according to their skills, availability and the specific needs of each event.
• Valuing volunteer commitment: recognizing work accomplished, tracking volunteer hours, creating a sense of belonging to the community.

Benefits

• Centralized volunteer management: creation of a comprehensive, accessible database, enabling precise tracking of each volunteer’s information and activities.
• Simplified, personalized communication: targeted e-mails and SMS messages, creation of an online space dedicated to volunteers to share information and encourage exchanges.
• Optimized planning: tools to match volunteer skills with event requirements, real-time management of schedules and assignments.
• Valuing commitment: tracking volunteer hours, reward and recognition systems, encouraging civic participation.

Thanks to EventSoft®, the Mairie de Paris has succeeded in transforming its volunteer management from a complex process to a fluid, efficient organization. The platform has proved to be a strategic tool for the city, enabling it to mobilize citizen energies and strengthen social ties around major events.